Shipping Policy

Shipping Methods

We offer reliable shipping options through trusted carriers to ensure your order arrives safely and promptly:

• UPS

• GLS

Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number. To track your shipment:

1. Check Your Email: Locate the email from info@the-elliance.com containing your tracking number. If you don’t see it in your inbox, please check your spam or junk folder.

2. Track Your Order:

   • UPS: Visit the UPS website, paste your tracking number into the tracking field on the home page, then click "Track."

   • GLS: Go to the GLS website, enter your tracking number in the tracking section, and click "Track."

If you haven’t received your tracking email or have trouble tracking your order, please contact our support team at rodeco.boutique@gmail.com. Our support manager will assist you in locating your shipment.

Delivery Times

Delivery times vary based on the shipping method chosen:

• Standard Shipping: 5-7 business days (EU)

• Fast Shipping: 2-4 business days (EU)

• International Shipping: Varies by destination